Frequently Asked Questions
Purchasing from Shubeel is reliable and effortless! Click on the home button to navigate through the website. Browse through categories to explore and find what you are looking for. Once you have been directed to the product you wish to purchase, click the “Add To Cart” button and go to the Checkout page, fill in the form with your name, number & email address. That’s all, you’ll get a confirmation message for the order you have placed.
All products are sold according to different sizing. As sizes vary between designers and brands, for a hassle-free shopping experience we have provided each designer’s size chart separately that you can easily find on every product’s page.
We have made every possible effort to display the colors of the products accurately. However, the possibility of difference between the actual color and the display color might exist because of various types of screens & displays and the photographic condition of the product’s picture.
We will send you a confirmation email once you place your order. You can also view it under “My Orders” on your account’s dashboard if you have a Shubeel account. If you placed your order as a guest, you can check the inbox of your given Email address.
Sometimes items may run out of stock or become discontinued by Designer or Brands. Our website is constantly updated so please keep checking for the latest, updated content.
We assure you that your information is kept private and confidential; no information will be shared with a third party without your consent. For more information, please read our Privacy Policy.
Sure, We offer “Cash On Delivery” payment method across Qatar. You can place your order directly from our website and pay when you get the product at your door.
We are focused and dedicated to delivering your order within 24hrs in Doha and nearby areas for free. You can read our complete Shipping Policy to get more information about our delivery services.
Shipping charges vary depending on the destination of the order. The charges will be added at checkout. However, Shubeel offers free shipping in Doha.
From time to time, we run promotions on our website. You can check our website or you can sign up for our weekly newsletter to stay updated. For regular updates about us, please follow our social media pages. Links are given in the bottom footer area of the website.
We are here to help you. If you have any problems or questions, please contact our Customer Services team via email at [email protected]. Our team will get back to you as soon as possible. For more contact options please our Contact Us page.
Setting up an account will allow you to order without having to enter your details every time you shop with us. You can Register/Sign Up right now, or you can first start shopping and create your account at the checkout page.
You can cancel your order before the item is shipped with 24 hours. The order amount will not be refunded back instead a coupon of the same value will be provided that can be used to purchase from Maria B within the next 60 days.
Unfortunately, it is not possible to combine orders or add items to an existing order after your order has been processed. You have to place a new order in that situation. If urgent, you can contact our customer service.
Placing an item in your shopping cart does not guarantee your purchase of the item. Until you have completed the checkout process, another customer may have purchased the item. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.
You can read our Terms & Conditions on our dedicated page.